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              Terms of Use

We hope you enjoy our website and services and we aim to offer the highest standard of service, but as we live in a world of rules here is the legal bit to protect you and us. 

Hopefully we'll never need them and please get in touch and chat to us first if you have any questions or need any help and we'll do our best to resolve any issues or concerns.

This website is owned and operated by Baby Bliss. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors selected free services and information related to Baby and Toddler age groups. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.


In order to use our website and/or receive our services, you must be at least one 16 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

When buying any service, plan, course, session you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. 


“The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on the agreed basis set out at the time of purchase and via your agreed payment method, failure of payment method will result in cancellation of your purchase with no reconciliation of used/part used services.

Return and refund policy


For any purchase made from Baby Bliss, unless stated otherwise refunds will not be provided if you decide not to attend or utilise the service and materials provided. Change of time / date and access to services is at the discretion of the provider and final in all cases. It is your responsibility to ensure you and any participants you chose to include in the services you chose are of physical and mental wellbeing to take part, and Baby Bliss accepts no responsibility for changes to that wellbeing or other conditions following the use of services provided either free or purchased. 

Retention of right to change offering


We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

Ownership of intellectual property, copyrights and logos


The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of "Baby Bliss". Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

Right to suspend or cancel user account


We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.

Privacy Policy

What data do I collect?

* Personal identification information – name, phone number, email, medical conditions, next of kin and their contact information, baby’s name, baby’s date of birth, baby’s medical conditions, permission to use images of you and your baby on my website, marketing or social media.

* Images of you and your child if consent has been given.

 

How do I collect your data?

* You may provide the data I collect when booking a service through my website or in person via Google forms.

* You may provide the data when you make an enquiry by email, through my website or in person.

* You may provide the data when you subscribe to newsletters and updates through my website.

* Data I collect will be reviewed annually. If you have not used my services or visited my website in that time, your data will be permanently removed.

 

How do we use your data?

I collect your data so I can:

* Process your order for my services

* Manage your account.

* Email you with special offers, newsletters and information about upcoming services that I feel you may be interested in.

I will never share your information with a third party.

 

How do I store your data?

Your electronic data is stored within the programme which manages my website www.babyblisswakefield.co.uk which is managed through www.wix.com

I also secure your data that I collect via Google forms on my Google drive.

I keep no paper data.

 

Marketing

I would like to send you information about your services which I feel you may be interested in via newsletters. You may subscribe at any time by clicking the unsubscribe button of the email.

If you have given your permission to use images of you and your baby for marketing purposes you can opt out at any time.

 

What are your rights?

Every user is entitled to the following:

* The right to be informed about the collection of your data.

* The right to access – you have a right to request copies of all the data I hold on your personal file. There may be a small charge for this.

* The right to rectification – you have the right to request that I correct any information you believe to be inaccurate and to complete any information you believe to be incomplete.

* The right to erasure – you have the right to request that I erase all personal data under certain conditions.

* The right to restrict processing – you have the right to request that I restrict processing you data under certain conditions.

* The right to object to personal processing – you have the right to object the processing of your personal data under certain circumstances.

* The right to data portability – you have the right to request that we transfer the data we have collected to another organisation, under certain conditions.

 

If you make a request, I respond within one calendar month. If you would like to exercise any of these rights please email kelly@babyblisswakefield.co.uk

 

Cookies

Cookies are text files placed on your computer to collect internet log information and visitor behaviour information. When you visit my website this information is automatically collected through cookies or similar technology. For further information visit www.allaboutcookies.org

 

Privacy policies of other websites

My website may contain links to other websites. My privacy and data collection policy only applies to my website.

 

Changes to my privacy policy

This policy will be updated annually from November 2022 unless changes in the law require otherwise.

 

How to contact me:

Email: kelly@babyblisswakefield.co.uk

Call: 07824 705871

 

How to contact the appropriate authority

Should you wish to report a complaint or feel I have not addressed your concern or request you may contact the Information Commissioners Office https://ico.org.uk/

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